How we operate

We recognise that the environment in which we work is changing. This will mean change for us as an organisation. We will continue to develop the skills of our Council and staff and maximise their potential as an ‘Investor in people’.

We believe in developing a clear set of processes in support of our strategic and business objectives. Our business systems need to be efficient and effective. These processes are, and will be subject to review through a number of mechanisms including audit and best practice reviews. We pride ourselves in high standards of corporate governance.

We will promote an open and honest culture that respects and values difference. We will ensure equality in our work and continue to equality proof our policies and practices as part of our commitment to the equality agenda.

We will always be focused on the delivery of outcomes, real tangible outcomes that can be seen, experienced and measured. As an organisation we expect to be judged on our reputation, performance and quality and we will work to ensure the highest standard of outcomes are delivered.

We will be objective in our responses and solutions orientated. We will always explain our position clearly and we will base our comments on the best available knowledge, information and evidence.

We will bring creativity and innovation to our work and finally we will be passionate and committed in bringing about positive change.